Security, PrivacyGuarantee Statement


SECURITY GUARANTEE

When shopping on-line with your credit card we guarantee the transmission of this important and private information to be safe and secure. If you find that unauthorized purchases have been made on your credit card as a result of your order, we will reimburse you up to a maximum of $50.00 (USD) for the liability that results.

We are pleased to offer our On-line Catalogue on a secured server. The software that we use is state of the art ensuring your privacy. Our software encrypts all of your personal information into unrecognizable codes, which are transmitted to us directly. When this encrypted information reaches our secured server it is translated back to its original form. The information is then stored safely on our server where is inaccessible through all Internet channels.

The United States Fair Credit Billing Act states that your bank cannot hold you liable for more than $50.00 (USD) in fraudulent charges. Our Security Guarantee will cover your liability up to the full $50.00 (USD) figure. It is understood that www.redneckwarehouse.com will only cover this liability if the fraudulent charges resulted through no fault of your own from purchases made through the On-line Catalogue. We remind you that you must notify the financial institution that issued your credit card of any unauthorized use in accordance with its individual reporting rules and policies.

Your peace of mind when making an on-line purchase with is extremely important to us. This is why we offer our Shopping Guarantee! Thank you for your purchase!

www.redneckwarehouse.com
Gibby Novelties, LLC


PRIVACY GUARANTEE

 

Your privacy and trust are extremely important to us! We do not sell, trade or loan any identifiable information regarding you, our important customers to third parties. Any information that you provide us via e-mail, on-line purchases, contests etc. is utilized to provide you with the personalized, quality and speedy service that you expect to receive.

When you order on-line we require the following information to process your order, your:

  • Name
  • E-mail address
  • Mailing address
  • Phone Number
  • Credit card number or Checking account information (U.S. residents only)
  • Credit card expiration date

This information is mandatory to ship your order as well as to contact you with questions or important information.

We make this Privacy Guarantee, as we want to make your on-line shopping experience a private and secure experience for you. Thank you for your support!

^ top


OPERATING POLICIES

Gibby Novelties, LLC is a privately owner corporation offering retail and on-line services under the name www.redneckwarehouse.com for consumers worldwide. There is no charge to for using the On-line Catalogue, however you may only use this service in accordance with our Operating Policies as outlined below. If you do not agree with the Operating Policies we ask that you do not use our services.

  1. USER INFORMATION
  2. In order to shop via on-line catalogue, fax, e-mail or telephone you must use youíre own name, address, telephone number, e-mail address, and credit card information. Failure to provide all of the proper information as requested may delay or lead to the cancellation of your orders. If you are under 18 years of age, your parent or legal guardian must supervise your use of the www.redneckwarehouse.com on-line catalogue.

  3. RETURN POLICIES

    We do not accept the return of merchandise once your order has been processed.  We will only process credits for the following reasons:
     
    A.) Damaged merchandise.

    B.) Delayed arrival of merchandise; over seven days from the date of order for U.S orders, and over 21 days for international orders.
     
    In the event that an incorrect address is provided or a package is refused upon delivery, it is the responsibility of the customer to pay for the cost of re-shipping.  In the event that we honor a refund of an order previsouly shipped yet returned to our warehouse due to refusal of delivery, we reserve the right to process the refund minus all applicable shipping charges.  This includes the original shipping cost plus the cost to return the package back to our warehouse which UPS charges.

  4. REPRODUCTION AND USE OF INFORMATION
  5. You may copy information provided on our website or On-line Shopping Catalogue for your personal use only. This Operating Policy does not give you the right to reproduce, distribute, transmit, publish, or commercially exploit any information here in without the permission of the copyright owner. This policy applies to the usage of our logo. This prohibition precludes e-mailing, faxing, posting to a bulletin board, storage to a database accessible to individuals other than yourself, or otherwise making information available electronically or otherwise.

  6. INDEMNIFICATION
  7. You will indemnify, defend, and hold harmless Gibby Novelties, LLC and its respective officers, employees, licensers, agents, affiliated companies, and information providers from and against all claims, losses, expenses, damages, and costs resulting from any violation by you of these outlined Operating Policies.

  8. GENERAL PROVISIONS
  9. These Operating Policies cannot be amended except by a letter authorizing changes by the management of Gibby Novelties, LLC. If any provision of these Operating Policies is held invalid by a court with the necessary powers, such provision shall be deemed to be restated to reflect as nearly as possible the original intentions of Gibby Novelties, LLC, and the remainder of these Operating policies shall remain in effect.

  10. GOVERNING, LAW, JURESDICTION, AND VENUE
  11. These Operating Policies shall be enforced in accordance with the laws of the state of California, excluding any law that would apply the law of another jurisdiction. Venue shall lie exculsively in Marin County.

  12. TRADEMARK
  13. All other trademarks appearing on this website and On-line catalogue are the marks of their respective owners. All rights reserved.

    ^ top


If you have further questions or comments
regarding our Operating Policies, please contact us at:

www.redneckwarehouse.com

Gibby Novelties, LLC
P.O. Box 325
San Clemente, CA. 92674
Phone 949-542-3851
Fax 949-542-3851

customerservice@redneckwarehouse.com

www.redneckwarehouse.com


ABOUT US | FORM OF PAYMENT | SHIPPING | CONTACT | FAX FORM | SECURITY | PRIVACY | POLICIES